Refund Policy

Thank you for choosing InviteKing. We are committed to providing high-quality services for creating marriage biodata and invitations. Please review our refund policy below to understand how refunds are managed.

1. Eligibility for Refunds

Refunds may be considered under the following circumstances:

• Technical Issues: If you experience significant technical difficulties that prevent you from using our services, please contact us within 7 days of encountering the issue.
• Service Quality: If our services do not meet the standards described on our website, please notify us within 7 days to request a refund.
• Unfulfilled Orders: If an order or service is not fulfilled as described, you may be eligible for a refund. Provide details of the issue within 7 days of the delivery date.

2. Non-Refundable Items

The following items and situations are non-refundable:

• Change of Mind: Refunds will not be issued if you change your mind or decide not to use the services after purchase.
• Custom Work: Refunds are not applicable for custom or personalized services that have been completed as requested.
• Past Orders: Refund requests made more than 7 days after the order or service delivery will not be considered.

3. How to Request a Refund

To request a refund, please follow these steps:

• Email our support team at support@inviteking.com with your order details and reason for the refund request.
• Include any relevant evidence or documentation related to the issue.
• Our team will review your request and respond within 5-7 business days.

4. Refund Process

If your refund request is approved:

• The refund will be processed to the original payment method.
• Processing times may vary based on your payment provider. Please allow up to 14 business days for the refund to appear in your account.

5. Contact Us

If you have any questions or need further assistance with our refund policy, please contact us at support@inviteking.com.

Thank you for your understanding and for using InviteKing. We are dedicated to providing you with excellent service.